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Frequently Asked Questions

Home FAQs
How do I Leverage my account ?

To Leverage any metal position on your account simply click on MY HOLDINGS. From the metal positions and holding you have on your account select which position you want to Leverage. Simply click on the YELLOW LEVERAGE button. This will open a page displaying the Metal ID Number you clicked on. Choose the percentage of the Leverage ( Loan ) to your position up to 70% of the value of the metal amount. Then click on the next window for where you want the Leverage Funds to be deposited. You may deposit the Leverage Funds into your bank account as listed on your profile and or your Gold Discount Brokers account Wallet online.

Is my metal holding and account safe?

We follow industry-leading best practices, including encrypting all data in transit and at rest, multiple forms of data backup, and strict data access policies. In addition all physical Gold and Silver and Platinum held by Gold Discount Brokers are Insured against loss and theft 100% .

What happens if the gold is lost in transit?

In the unlikely event your precious metals are lost or stolen in transit we will process your claim for a full refund of the loss precious metals via our Insurance Company.

How much does it cost to take physical delivery?

If you take delivery of gold outside of any GDB vaults, we pass your precious metals onto a courier or armored carrier (or other carrier’s) shipping and handling costs for this is billed to you. However, we do not charge any additional fees when you request physical delivery. Currently, the shipping and handling costs we have negotiated are as follows: Shipping: varies depending on the carrier and delivery location (for FedEx next-day or second-day shipping to the continental U.S), for International shipping the cost vary in regards to the amount of precious metals shipped and manner of delivery. We also have a personal courier service ( charged separately) for high value amounts both escorted and delivered both Globally and within the Continental United States . ( This service is available for amounts in excess or greater than 5 kilos of Gold and or Platinum )

When can I take Physical Delivery?

You can take physical delivery at anytime for purchases where funds have cleared and are posted to your account for the transaction you desire physical delivery to your address in reference to the transaction.

Will anyone ever know I bought or sell gold or sliver or platinum through Gold Discount Brokers?

Only if you tell them. Gold, Silver and Platinum purchases through Gold Discount Brokers aren’t generally reportable to tax authorities or financial regulators. However, for Sales of precious metals for customers resident within the United States of America it is your responsibility to report any sales of precious metals on your standard IRS form 1099B. International resident clients are not subject to this general requirement.

What are the fees to sell gold, silver or platinum ?

Fees for Buying and or Selling are listed under Charges and Fess. You can download the complete document here on our website under charges and fess. However normally any sale of metals over our platform are charged at a flat rate of just 0.65%

What are the fees to buy gold or Silver or Platinum?

Fees for Buying and or Selling are listed under Charges and Fess. You can download the complete document here on our website under charges and fess. However normally any purchase of metals over our platform are charged at a flat rate of just 0.65% . When purchasing Gold and or Silver you will also enjoy a 1% discount off the real-time market spot rate in effect making any purchase over our platform ZERO cost to you.

How do I withdraw funds from my account?

Simple and Easy. When you sell any precious metals on your account you will have the option to have the funds paid onto your account wallet or paid to your bank account on your profile. If you desire to withdraw any funds from your wallet you only need to call our support number and your account agent will ask a few simple security questions . Once you have been validated you can have the account officer send any amount held in your account wallet to your bank account on your profile. We will only send funds to the bank account on your profile as a matter of security and protection.

How do I fund my account from outside the US?

Using the ADD FUNDS tab when logged into your account. When sending a International wire transfer please download our pdf instructions provided for you from the ADD FUNDS tab when you click on wire transfer. Both International and Domestic wires may use the same information as provided for wire transfers. Please allow up to 2 days ( 48 Hrs. ) for the wire transfer to reflect on your account. Domestic wire transfer made within the United States may reflect on your account within an hour. International wires may take up to 2 days , however in most instances may be available the same day it was sent.

How do I fund my Account?

Easily fund your account within the US by setting up your linked bank account, log in to your account and navigate to the ADD FUNDS tab. Once you click on the ADD FUNDS tab you will be given the option to fund your account by ACH . Wire Transfer and or Credit or Debit card. Note : If you choose a credit or debit card you will be charged an additional admin handling fee of 2.75 % of the amount funded by your credit or debit card to cover the cost of bank handling charges imposed by your credit card issuing bank. To send a wire transfer please open and or download our wire transfer Instructions available at the ADD FUNDS tab and choose the Wire Transfer option. Domestic wire transfers may reflect on your account the same day within an hour , however may take up to 2 days to reflect on your account depending on your bank.

How do I sell the gold or silver with Gold Discount Brokers?

Selling any metal with Gold Discount Broker is easy. Simply go to your account and click on MY HOLDINGS and then click on the GREEN SELL button displayed for any of the metal position and holdings you have open on your account. Its that simple.

How do I buy gold and or Silver

Very Easy , first open an account with us, and simply then click on the ADD FUNDS button on your dash board and fund your account by the options provided. Once funds your account is both activated and funds available on your account you can begin trading and buying and selling precious metals instantly. Its that simple. On your user Dashboard just type n the amount of precious metals in quantity you desire , click on on if your buying in Ounces, Grams , Kilos and choose your currency and press BUY. Its that simple. Your transaction will be completed in real time instantly. Additionally you will get a record of any and all your purchases sent to your email on your profile.

Where does the gold come from?

Your gold comes from ethically sourced locations with chain of custody certified conflict-free from the mine. We partners with mines worldwide and source your precious metals direct from the mines. This is how we are able to sell you precious metals below market spot rate at a 1% discount. We have removed the middleman. Your dealing direct to the mines.

Is the gold and silver real?

Yes Indeed, your gold , silver and or platinum is recorded at 99.9% . Gold and Silver extracted from mines are extracted in various levels and standards of gold and or silver content. We calculate Fines and purity based on the metal content of the extracted mines precious metal. As our precious metals are in initial stage unrefined we process our precious metals in pure form to determine its fines and precious metal content. Our precious metals are fire assayed and set in ingots, bars and balls and metal holdings. Purity content is recorded and numbered. Independent laboratory assays are conducted on a rolling basis.

How Do I Open An Account ?

You can open an account in less than 5 minutes. Simply click on the top of our page at OPEN AN ACCOUNT. Or simply press BUY NOW. You will be directed to the OPEN ACCOUNT NOW page or SIGN UP. Click on SIGN UP where a short sign up form will open up for you tp complete. Simply complete this form , choose if your opening an Individual or Institutional account . Then upload some form of Identification, such as a drivers license , passport, national identity card etc. Then click on SIGN UP . Your Account is now open and you must just complete your profile information to Include your shipping address for delivery of precious metals and other pertinent information needed to secure your account. Once complete you will get a welcome email that your account is open. Once your account is funded your account will be activated for trading and buying and selling precious metals. Additionally an account officer will contact you. You may also chat with our account officers in real time simply by clicking on the chat icon on your account dash board page at anytime.